News & Events

SEARCH symposium returns with American Heart Association partnership

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SEARCH 2023 – The National Telehealth Research Symposium connects health researchers, academics and visionaries in telehealth and telemedicine to share findings and foster research partnerships. The annual conference, hosted by the Society for Education and Advancement in Research in Connected Health, focuses on research of telemedicine, telehealth, eHealth, and other healthcare technologies. This year’s conference on November 7-9 in Philadelphia, Pennsylvania will feature research presentations on AI, behavioral health, and more.

A centralized telehealth approach helps HealthONE serve nine hospitals in two states

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COVID-19 is frequently attributed with introducing healthcare providers to the world of telehealth, but for a hospital system serving patients in Colorado and Kansas, the expansion of telehealth has been the norm for almost a decade.

With growth comes a need to negotiate space in tight hospital settings. HealthONE’s remedy was to bring all telehealth under one roof at their Denver headquarters by creating the Virtual Care Center.

Q&A update with New Mexico Telehealth Alliance

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The Southwest Telehealth Resource Center recently connected with Stetson Berg, chair of the New Mexico Telehealth Alliance, to ask about his organization’s priorities for 2023, and the future of telemedicine in New Mexico. Berg became active with the New Mexico Telehealth Alliance in 2019 when he became administrator of telemedicine for the University of New Mexico. In spring 2022, he became chair. The organization’s mission the past 20 years has focused on policy, creating and moving bills through the state legislature that helped ensure that telemedicine could be delivered in New Mexico from patient visit to remote monitoring. “Even phone calls are considered included under our bill that was passed back in 2019, even before the pandemic, and the first version of that was passed in 2013,” Berg said. “There's been a long history of advocacy with the New Mexico Telehealth Alliance.”

‘Stop Worrying’: Billing Specialist Offers Seven Elements for Effective Compliance Program

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Carol Yarbrough recognizes that compliance can be a scary avenue for many in the healthcare industry.

“When I was a compliance officer type person, people would avoid me on the street … they don't do that anymore,” Yarbrough joked during a recent webinar discussion on billing practices for hospital and clinic professionals.

Yarbrough, a specialist in federal and state regulatory billing and reimbursement guidelines, recently led the virtual webinar for the Southwest Telehealth Resource Center.

Recent Telehealth and Broadband Funding and Funding Opportunities for the Southwest Region

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Telehealth services depend on quality broadband network communications. Recent legislation, executive orders, and agency funding commitments and grants are set to make a significant impact in terms of expanding and improving telehealth services and broadband availability and reliability in the southwest region and nationally.

The National Nursing Shortage: Telehealth is Part of the Solution

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For many Americans, their first personal experience of being a hospital patient quickly becomes a crash course in the importance and value of having a skilled and dedicated bedside nurse. At a higher level, this points to the importance of a sufficient nursing staff which impacts the entire workflow of the hospital. Without sufficient bedside nurses, patients in the Emergency Room and Intensive Care Units cannot be moved to the floors, resulting in longer waiting times for care for those newly arriving. Beds that cannot be staffed are beds that do not exist for all practical purposes. Unfortunately, a shortage of nurses has long been a problem for hospitals across the United States. The coronavirus pandemic has brought this challenge to an entirely new level, resulting in a request by the American Nurses Association that the U.S. Department of Health and Human Services declare the current nursing staffing shortage a national crisis.

Maximizing Telemedicine Benefits

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The United States and the world have seen a dramatic increase in the use of telemedicine since the inception of the COVID-19 public health emergency due in most part to stay at home restrictions for both providers and patients. Prior to this, telemedicine was used in a wide variety of clinical and related patient care applications for at least 30 years, and had been seeing steady but not exponential growth. In many cases programs were initiated quite rapidly using readily available and often low-cost equipment and tools, unless there was already an existing program and platform in place. Further, the use of telemedicine was facilitated at the state and federal levels but widespread waivers and measures being put into place to reduce barriers that were previously in place such as changes in reimbursements, requirements regarding patient and provider locations, cross-state licensure and privacy/security requirements.

Telehealth Success: What Does THAT Mean? Perspective from Colorado

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How can we make sure telehealth processes are making a difference that matters? Having led virtual care for Kaiser Permanente Colorado, what matters most to me is that we are finding ways to make care less expensive and/or with better clinical outcomes.

We have some proof that telehealth improves clinical outcomes. Video visits significantly decrease no-shows for mental health care. Remote patient monitoring significantly increases patient engagement in managing chronic disease. Most trust that no-shows and patient engagement are good surrogates for improved outcomes. However, the evidence that telehealth processes lead to decreased cost and/or improved clinical outcomes is less clear.

How Was Your First Time?

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No – not that first time! How was your very first telemedicine visit? Since the beginning of the COVID pandemic back in March a significant number of people have had their very first telemedicine visit. Surprisingly, even though I’ve been involved in telehealth for over 30 years, I actually fall into that group of “newbies”. I am very fortunate (knock on wood) to be overall quite healthy. My typical medical routine consists on an annual physical, annual mammogram and dental check-ups every 6 months for the most part. Breaking my leg skiing in 2019 – trust me – that surgery could not have been done remotely and the rehab really required all the cool tools and devices my physical therapist had on site.