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 Telemedicine and Telehealth Overview  The history, progression and current uses of Telemedicine and Telehealth. 
Clinical Applications Overview  Clinical services (real-time and store-forward) that have been amenable to telemedicine consultation and how these services can help underserved areas. 
Telecardiology Definition of telecardiology services, requirements to provide this service, and current applications. 
Teledermatology  Definition of teledermatology services, requirements to provide this service, and current applications. 
Telenursing  How telenursing can help close the nursing shortage gap. Case studies are presented and outcome results are discussed. 
Telepathology  Definition of telepathology services, requirements to provide this service, and current applications. 
Telepsychiatry  Definition of telepsychiatry services, requirements to provide this service, and current applications. 
Teleradiology  Definition of teleradiology services, requirements to provide this service, and current applications. 
Teletrauma  Definition of teletrauma services, requirements to provide this service, and current applications. 
Case Referral Process  Go through the steps required to set up, carry out and complete a clinical telemedicine referral. 
Training Tips  How to set up a telemedicine/telehealth conference training program. Organizing a conference over distance is different than on-site conference management. Includes tips for success. 
Training Telepresenters  How to develop good distance communication skills and conduct a telemedicine/telehealth session (how to look and speak, what to wear, etc.).   
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 Distance Education  The role of tele-education in continuing medical education for various healthcare professionals and the necessary components to set up such a program. 
Evaluation  The importance of evaluation in telemedicine/telehealth and how it relates to acquiring and organizing data about the program that can be used to obtain funding for increased sustainability. 
Business  Sources of funding for telemedicine/telehealth programs, the business model developed and used by the Arizona Telemedicine Program, and paths towards sustainability and business planning. 
Facility Design  Go through the steps required to set up a telemedicine/telehealth facility, including placement of the equipment, lighting, wall color, etc. 
Video and Data Communication  Basic introduction to networking and data communications. Description of the Internet, local area networks, Ethernet, wireless communications and communication modes (e.g., Internet, satellite, wireless), including the advantages and disadvantages of each as they relate to telemedicine/telehealth. 
Telemedicine/Telehealth Network  Basics of how a telemedicine/telehealth network is set up and the roles of various pieces of equipment: CODECs, MCUs, computer applications (e.g.,videoconferencing, Skype), video bridges, gatekeepers, and communication protocols (e.g., H.239). 
Culture, Etiquette & Technology  The impact of technology on social interaction and the universal rules of good manners and technology. 
Information Services  The best Internet-based information resources available to healthcare professionals and consumers, as identified by university-based librarians. 
Challenges & Barriers  The challenges and barriers to implementing a successful telemedicine/telehealth program and lessons learned from successful programs. 
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